Terms of Service

1.1 An educational exam-preparation tool. Vaidova is software that helps medical graduates study for licensing examinations. The planned product includes practice questions, explanations, an AI study tutor, a mistake tracker and study plans. This version of the website offers a waitlist and a tutor demo.

1.2 Not medical advice. The Service and all its content, including AI-generated responses, are for education and exam preparation only. They are not medical advice, diagnosis, treatment or a clinical decision-support tool. Do not use the Service to make decisions about the care of any real patient, or about your own or anyone else's health. In a medical emergency, contact local emergency services.

1.3 No affiliation. Vaidova is independent. It is not affiliated with, endorsed by, or sponsored by the National Medical Examination Center (NMEC, 国家医学考试中心) of the People's Republic of China, the National Health Commission, the National Medical Commission (NMC) of India, the National Board of Examinations in Medical Sciences (NBEMS), the Pakistan Medical and Dental Council (PM&DC), the Nepal Medical Council, or any other examination body, regulator, university or government agency. Exam names are used only to describe what the Service helps you prepare for. All trademarks belong to their respective owners.

1.4 No guarantee of results. We do not guarantee that you will pass any examination, reach any score, or obtain any licence, registration, job or residency. Results depend on many factors outside our control, including your own study and the exam body's rules and content, which can change without notice.

1.5 AI limitations. The AI tutor can produce answers that are incomplete, outdated or wrong. Check important facts against official syllabi, current guidelines and standard textbooks. Do not treat AI output as authoritative.

2.1 Questions, explanations and other materials we publish are written for Vaidova or used under licence. We do not knowingly reproduce confidential or copyrighted official examination papers. If you think any content infringes your rights, email hello@vaidova.com with details and we will investigate promptly and remove content where appropriate.

2.2 All rights in the Service and its content belong to the operator of Vaidova or its licensors. While your access is active, we grant you a personal, non-exclusive, non-transferable, revocable licence to use the Service for your own non-commercial study.

2.3 You must not:

• copy, scrape, download in bulk, resell, share or publish Service content;
• share your account or login, once accounts exist;
• reverse engineer the Service, or use it to train or build a competing product or AI model;
• use bots or automated tools to access it;
• upload unlawful content, patient-identifiable information, or content you have no right to share;
• use the Service to cheat in, or obtain unauthorised material for, any examination.

2.4 You keep ownership of notes, questions and other input you submit (“User Content”). You grant us a worldwide, royalty-free licence to host, process and display User Content only as needed to run the Service, as described in our Privacy Policy. In this version we do not store tutor conversations in our database.

You must be at least 16 years old, or the age of digital consent where you live if that age is higher. This version does not offer accounts. When accounts open, you must give accurate information and keep your credentials secure. You are responsible for activity under your account. We may suspend or close accounts that breach these Terms.

4.1 Merchant of Record. When checkout opens, our order process will be run by our online reseller Paddle.com. Paddle.com will be the Merchant of Record for our orders. Paddle handles customer service inquiries related to payment, and handles returns. Paddle's Buyer Terms will apply to a purchase: https://www.paddle.com/legal/buyer-terms. Checkout is not open on this version. Joining the waitlist does not create an order and does not charge you.

4.2 Plans. The planned paid product is one Exam Season Pass: a one-time payment for access to one exam module for one exam season. No price is on sale today. Joining the waitlist does not reserve a price. Before you can pay, the pricing page and the checkout will show one confirmed price, what is included, the access end date, and applicable tax.

4.3 A monthly subscription is not offered in this version. If we offer one later, these Terms and the pricing page will describe the price, the renewal and how to cancel before that plan goes on sale. Cancellation of a future subscription would take effect at the end of the current billing period, and you would keep access until then.

4.4 Refunds are governed by our Refund Policy and any mandatory consumer rights that apply to you.

4.5 We may change prices for future periods. We will email affected customers at least 14 days before a price change takes effect.

We aim to keep the Service available but do not promise uninterrupted access. We may change, add or remove features and content, including coverage of particular exams. If we permanently discontinue a paid plan before its access period ends, we will offer a pro-rata refund of the unused portion.

To the maximum extent permitted by law, the Service is provided “as is” and “as available”, without warranties of any kind, express or implied, including accuracy, fitness for a particular purpose and non-infringement. Nothing in these Terms excludes rights you have under mandatory consumer law.

To the maximum extent permitted by law: (a) we are not liable for indirect, incidental, special or consequential losses, or for loss of profits, data, opportunity, examination results or career outcomes; and (b) our total liability arising from the Service is limited to the amount you paid us in the 12 months before the claim. Nothing limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be limited by law.

You may stop using the Service at any time. We may suspend or terminate access if you breach these Terms, especially sections 2.3 or 3. Sections 1, 2, 6, 7, 9 and 10 survive termination.

The governing law and the courts with jurisdiction will be named in this section before paid checkout opens. Until then, email hello@vaidova.com and we will try to resolve any issue informally. If you are a consumer, mandatory protections in your country of residence still apply.

If any provision is found unenforceable, the rest remains in effect. You may not assign these Terms; we may assign them to a successor business. We may update these Terms. For a material change we will notify you by email or on the site at least 14 days in advance, where we have your email and the change affects you. These Terms, the Privacy Policy and the Refund Policy are the entire agreement between you and us about the Service.

Vaidova · hello@vaidova.com

The operator's registered legal name, country of residence and postal address will be published here before paid checkout opens.