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Vaidova

Vaidova

Privacy Policy

This policy explains how the operator of Vaidova (“we”, “us”) collects, uses and shares personal data when you use vaidova.com (the “Service”). We are the data controller for the personal data this website collects.

Last updated: 26 September 2026

1. Data we collect

This version of the Service is a public website with a reading sample and a waitlist. It does not create user accounts. The tutor is not open to the public.

You give us:

  • Waitlist data: your email address, the exam you are preparing for, your medical school, the year you started, whether you are in China now, an optional exam month, your preferred language, an optional WhatsApp number, and your consent to receive launch emails. You are not on the list until you open the confirmation link. We also store the page source of that signup (campaign parameters and the referring site, without the query string).
  • Tutor, only if a trial is open for you: the practice question you paste, and whether you asked for Simplified Chinese terminology. We send that text to our AI model provider to generate a reply. We do not store tutor conversations in our database in this version.
  • Support: anything you email to hello@vaidova.com.

Collected automatically:

  • Server logs that our host keeps while operating the site. Those logs can include IP address, browser type, the page requested and the time of the request.
  • A first-party event log of the page path, the exam or plan named in the link, campaign parameters, and the referring site. We do not use a third-party analytics pixel, and we do not set an analytics cookie.

Checkout is not open. When it opens, Paddle.com will be the Merchant of Record and will process payments. We do not receive or store full card details. Paddle would share with us the name, email, country, plan, transaction status and billing identifiers needed to provide access. See Paddle's privacy policy.

Please don't enter real patient information or other people's health data into the tutor or any form.

2. How we use data (and legal bases)

PurposeLegal basis (GDPR / UK GDPR)
Run an invited tutor trial, when one is openLegitimate interests
Keep the waitlist and email you when a module opensConsent
Process purchases, subscriptions and refunds with Paddle, once checkout opensContract; legal obligation
See which pages and campaigns people use, without a third-party pixelLegitimate interests
Security, rate limits and debuggingLegitimate interests
Reply to you and meet legal dutiesLegitimate interests; legal obligation

Your tutor messages are sent to the AI model provider configured for this deployment (DeepSeek by default) to generate a response. We do not use your conversations to train or fine-tune our own models. Where the provider offers a setting that keeps API data out of its own training, we use that setting.

We do not sell your personal data, and we do not use it for automated decisions with legal or similarly significant effects on you.

3. Who we share data with

  • Supabase, which stores waitlist signups and the first-party event log.
  • Cloudflare Workers, which hosts the website.
  • Resend, when email confirmation is configured, to send the confirmation and the unsubscribe link.
  • Upstash, when rate limiting is configured, for short-lived counters. Those counters can include an IP address for the limit window. They do not include the question you paste.
  • The configured AI model provider (DeepSeek by default) when you use an invited tutor trial.
  • Paddle.com, when checkout opens, for payments, tax, invoicing and refunds.
  • Authorities where required by law, or to protect rights, safety and security.
  • A successor if the business is sold or reorganised. We will tell you.

We do not use a third-party analytics pixel or an error-monitoring vendor in this version. Confirmation email uses Resend only when that service is configured. If we add another tool that receives personal data, we will update this page first.

4. International transfers

We and our providers may process data in countries other than yours, including the countries where Cloudflare, Supabase, Resend, Upstash and the AI provider host the Service. Tutor requests to DeepSeek may be processed in mainland China. Where required, we use safeguards such as the European Commission's Standard Contractual Clauses and the UK Addendum.

If you do not want a practice question sent to the AI provider, do not use the tutor. If you are in mainland China, or if a tutor request is processed there, China's Personal Information Protection Law may also apply. Email hello@vaidova.com to exercise access or deletion rights.

5. Retention

  • Waitlist records: until you unsubscribe or ask us to delete them. The unsubscribe link in a confirmation or launch email does this without a separate request. After we email you that your module has opened, we delete or anonymise the record within 24 months, unless a longer period is required by law.
  • Tutor conversations: not stored in our database in this version. The AI provider may retain prompts under its own terms.
  • Emails you send us: for as long as we need them to handle your request.
  • Transaction records, once sales exist: as long as tax and accounting law requires. Paddle keeps its own records as Merchant of Record.
  • Server logs: according to the host's ordinary log retention.

6. Your rights

Depending on where you live, you may have the right to access, correct, delete or port your data, to object to or restrict processing, to withdraw consent, and to complain to your data-protection authority. In India, under the DPDP Act, you may also nominate another person to exercise your rights.

Email hello@vaidova.com. We will respond within the time required by law, usually within one month. Accounts are not available in this version, so there is no in-product delete control yet. We will add one before accounts open.

7. Cookies

This version uses only cookies that are strictly necessary to run the site, such as a hosting cookie used for security or load balancing. We do not set analytics or advertising cookies. When Paddle checkout opens, Paddle's checkout sets its own cookies for payment and fraud prevention.

8. Security

We use HTTPS, access controls on the database, and server-side credentials kept in environment variables. No system is completely secure. If a breach affects you, we will notify you and the authorities as the law requires.

9. Children

The Service is for university graduates and students aged 16 or over. We do not knowingly collect data from children under 16. If you think a child has given us data, contact us and we will delete it.

10. Changes

We may update this policy. For a material change we will post the new version here and, where we have your email and the change affects you, we will email you before it takes effect. The “Last updated” date shows the current version.

11. Contact

Vaidova · hello@vaidova.com · vaidova.com

The operator's registered legal name and postal address will be published in this section before paid checkout opens. An EU or UK representative will be named here if one is required.